The Reference Check

Owner: ________________________ Project Name: _________________________

Designer on which the reference check is being conducted: _______________________

Project Referenced: ____________________________________________________

Project Owner: _________________________ Address: _______________________

Person contacted: ______________________________ Phone: __________________

Person making Reference Check_________________________ Date: ______________

Based on references provided in Letter of Qualifications or through contact with other owners who have worked with the designer.

Sample Preliminary Questions to be asked:

1. What was your project?
2. When was it completed?
3. Did the designer above do the work?
4. Who was the staff person assigned to work with you for the majority of the project.
5. What did they do for you? (Design, services during construction, studies, evaluations, surveying, etc.)

References Evaluation Table

Using a scale of: 5 is Excellent, 4 is Good, 3 is Average, 2 is Fair and 1 is Poor, record response to the following questions:

	Question	Rating
1	How well were you satisfied with the work of the design firm?
2	How well were you satisfied with the work of the designer’s Staff Person assigned to work with you during the majority of the project?
3	How well were you satisfied with the progress of the design work? Was the design work started on schedule and completed on schedule?
4	How well were you satisfied with the design work?
5	How well were you satisfied with services provided by the design firm during the project’s construction phase?
6	How well were you satisfied with the completed project?
7	How well did the designer and you (owner) work as a team as related to the project?
8	How well did the designer work with the various committees, boards, or groups on all of the project’s specific requirements?
9	How well were the cost and budget controls on the project maintained?
10	What was your overall experience with the designer team?
	(Other questions)

Number of Questions Answered: _____   Grand  Total  Score: ____________

Divide Grand Total by number of questions answered in Reference Evaluation Table to determine average score. Transfer Average Score to Letter of Qualification Evaluation Sheets.